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freshbyte software

Purpose-built ERP for fresh food distribution. Houston, TX. 832.200.8000 · sales@freshbyte.com

PLATFORM

Core FeaturesAdd-on ModulesFreshByte OnlineIntegrations

MARKETS

ProduceMeat & PoultrySeafoodGroceryFood HubFloral

COMPANY

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FREQUENTLY ASKED QUESTIONS

Answers to common questions about FreshByte

Can't find what you're looking for? Call us at 832.200.8000 or send us a

message — we respond within 2 hours.

GENERAL
What is FreshByte?

FreshByte is an inventory and accounting management system built specifically for wholesale food distributors, manufacturers, and processors. It provides real-time inventory control, instant profitability reporting, lot traceability, and a complete general ledger — all in one system purpose-built for the fresh food industry.

Who is FreshByte built for?

FreshByte is designed for wholesalers, distributors, and manufacturers in the fresh food industry. We serve six verticals: Produce, Meat & Poultry, Seafood, Grocery/Specialty Food, Food Hub, and Floral. If your business imports, manufactures, processes, or distributes perishable food products, FreshByte was built for you.

How long has FreshByte been around?

FreshByte has been serving the wholesale food distribution industry since 1990 — over 35 years. We are based in Houston, TX and serve customers across North America.

Is FreshByte cloud-based?

Yes. FreshByte is available as a cloud-hosted solution, giving you access to your data from anywhere with an internet connection. Our cloud environment includes constant backups and comprehensive security features to protect your data from malware, spyware, and ransomware.

IMPLEMENTATION and SUPPORT
What does implementation look like?

Our team works closely with you through every phase of implementation — from data migration and configuration to training and go-live. We customize FreshByte to fit your specific workflows rather than forcing you to adapt to generic software.

What kind of support does FreshByte provide?

FreshByte provides 24/7 unlimited support with no phone queues and a guaranteed 2-hour response time. There are no per-incident fees — support is included with your subscription. We define ourselves as a customer service organization first.

How long does implementation typically take?

Implementation timelines vary based on the complexity of your operation and the number of users. Our team will provide a detailed timeline during the sales process tailored to your specific situation.

Does FreshByte offer training?

Yes. Comprehensive training is included as part of implementation. Our team trains your staff on all modules relevant to your operation, and ongoing training support is available as you onboard new employees.

FEATURES and FUNCTIONALITY
Does FreshByte handle catch weight?

Yes. FreshByte fully supports catch weight entry at receiving, order entry, and invoicing. Variable weights are tracked accurately throughout every transaction — no rounding, no manual corrections after the fact.

Is FreshByte FSMA and PTI compliant?

Yes. FreshByte includes all the tools needed for compliance with FDA FSMA Section 204 requirements, PTI barcode mandates, and Country of Origin Labeling. Lot tracking follows through all levels of repacking and processing.

Does FreshByte include accounting?

Yes. FreshByte includes a full General Ledger, Accounts Receivable, and Accounts Payable — fully integrated with your operations. There is no need for a third-party accounting system. Notably, FreshByte has no day-end, week-end, or month-end utilities to run — ever.

Can customers place orders online?

Yes, with the Online Ordering add-on module. Your customers get a branded portal where they can place orders 24/7, review order history, and track fulfillment. Orders sync immediately to FreshByte with no manual rekeying.

Does FreshByte support multiple warehouses?

Yes. FreshByte supports multi-warehouse inventory management with real-time visibility across all locations from a single system.

Does FreshByte support EDI?

Yes. FreshByte's EDI add-on module supports the exchange of Purchase Orders, Invoices, Price Catalogs, and Acknowledgments with trading partners electronically — with no manual rekeying. Integration partners include ProAct, CH Robinson, Buyer's Edge, NPC, iTrade, and more.

Does FreshByte support multi-currency?

Yes, via the Fresh FOREX add-on module. It handles multi-currency purchasing and sales with real-time exchange rate tracking and separate reporting of foreign exchange gains and losses.

PRICING and GETTING STARTED
How is FreshByte priced?

FreshByte pricing is based on your specific operation — number of users, modules required, and hosting needs. Please contact us at 832.200.8000 or request a demo and we'll provide a customized quote.

Is there a free trial?

We offer a complimentary personalized demo where we walk you through FreshByte's features in the context of your specific operation. This is more valuable than a generic trial — you see exactly how FreshByte handles your workflows. Request a demo to get started.

Can FreshByte be customized to our specific needs?

Yes. We work closely with every client to customize features and workflows to their unique business needs. Several of our long-term clients have features that were built specifically for their operations.

How do I get started?

The best first step is requesting a complimentary demo. Our team will learn about your operation, show you the relevant features, and walk you through what implementation would look like. Contact us at 832.200.8000 or fill out the form on our Contact page.

Still have questions?

Our team is available 24/7 and responds within 2 hours. No phone

queues, no runaround.

Request a Demo →832.200.8000